Get Maximum Value From Your Expert Coach

The right information, at the right time, can make all the difference in anything you want to do. But it’s not just information you need, it’s implementation. One powerful way to get the information you need along with someone to hold you accountable for action, is by working with an expert trainer, coach or consultant.In this article you’ll learn six key elements for getting the most from your expert investment.

(1) Be coachable.

Most people aren’t very coachable. A lot of times people come to a conversation with their mind already made up. Many are simply looking for the expert to validate their preconceived notion about what to do. There’s nothing wrong with getting validation, but it’s important to come to the conversation with an open mind and a willingness to travel outside of your assumptions to see and benefit from new possibilities. To get different results, you must first be willing to see and do things differently.

(2) Pay the fee.

Obvious? This is not about money, this is about belief. Most experts help because they derive a great deal of fulfillment and satisfaction from their ability to make a difference in the lives of others. They will often give more to those who value and appreciate them and their expertise. Don’t haggle with the expert because you’re trying to save a few pennies. There’s nothing wrong with negotiating in life—you should—but when it comes to expert advice, pay the fee and pay it happily. You will typically gain greater value from the expert, and you will have a stronger motivation to put what you learn into action.

(3) Prepare in advance.

All the most effective coaches and consultants provide questions for clients to answer prior to the session. This helps them to help you, but it also helps you to focus and get better results. Beyond the questions they provide, it’s important to invest time thinking about what you actually want to accomplish. Make a list of questions to ask. Then, go deeper and refine each question to focus on the specific result you want. It’s also important to remember that you don’t know what you don’t know. Throughout the conversation, ask the coach or consultant if there are questions you should be asking that you don’t know to ask.

It’s also a good idea to read or study any materials available from the coach or consultant prior to the conversation. Does the person write a blog? Have they authored a book or published a home-study course? Buy and read what they have available. This will help you understand the person’s philosophy, methods and teachings so you can ask better questions.

(4) Focus on the 20%.

There is a ton of good-to-know information on every topic. There are also a handful of must-know secrets not commonly known or understood by the masses. This is the true value of working with an expert. Knowing the two or three things that matter most helps you to succeed faster, often saving you hundreds of hours and thousands of dollars. This is what you are really buying. Your goal is not to get a personal seminar over the phone; your goal is to quickly learn and implement the 20% that is 80% of the result you want.

(5) Don’t take notes.

Don’t try to write down every word the expert says like a secretary. Instead, be present, ask clarifying questions and listen for the actionables. Also, ask for permission to record the conversation. For Skype, use software like Call Recorder. For telephone calls, turn on your speaker phone, and use audio software on your computer to record the conversation. Then, listen to the audio recording at least three times, and create a list of action steps. For longer consultations, get the audio transcribed using a service like

(6) Schedule a follow-up session.

You will gain exponentially more value from any expert by having a series of conversations with them. After the initial conversation, take action. Then have another conversation about your results and what you learned. You will see and hear the expert in a completely different way. You will also make progress faster with the accountability that follow-up sessions provide.

Bottom line: Working with an expert is one of the fastest ways to get from where you are to where you want want to be. Understanding and applying these six keys can make a night-and-day difference in the benefits you receive.

Whether you’re looking to get expert coaching or take workshops to improve your work life, relationships, health or overall self-improvement, popexpert has a class for you, and amazing instructors to chose from. Explore now!

About the Author: Ramon Williamson is a renowned Life Coach. In 1986, he helped pioneer the global life coaching movement, and is widely recognized as one of most experienced and effective life coaches in the world, having worked with more than 30,000 individual and group clients. He earned early recognition as a championship public speaker and was named one of the 21 best in business motivation by a national magazine. Today, he is a top-rated keynote speaker and seminar leader hired by Fortune 500 corporations, national associations and faith-based organizations.

Focus, direction and results for self-employed professionals with the income and freedom to enjoy a unique quality of life: © 2014 by Ramon Williamson. All rights reserved

Expert insights: Julie DeVito on confidence, leadership & goal realization


Name: Julie DeVito

Expertise: My expertise is in psychological health, personal transformation and goal realization.  My clients are people who are not currently content with their results in life, career, or relationships and who believe in their own potential for more–more purpose, more passion, and more productivity.

I hold a Bachelor’s degree in political science, a Master’s degree in psychology, and I am currently completing a Doctorate in psychology.  I am a Certified Professional Coach and a Certified Life Coach who blends a practical, result-driven mindset with an open communication style that allows me to establish a strong relationship with my clients.  This is the basis for helping someone to do what they haven’t done on their own.

What inspires you to teach/coach people?  I am inspired by the potential of people.  Helping others to reach self-defined goals and to fulfill their dreams is rewarding to me.  My passion is to inspire and help people to overcome personal challenges and to experience the freedom and happiness that comes through fully accepting themselves and expressing their talents in the world.

Who was one of your most influential mentors and what’s one of the most important lessons you learned from them?  One of my most influential mentors is Jack Canfield.  He is a life coach, author and internationally known motivational speaker.  The most important lesson I have learned from Jack is to take 100% responsibility for my life and the results I am getting.  If I am not happy with my life, my relationship, or my situation, then I must do something to change it.  Where I am is the result of decisions I have made and behaviors in which I have engaged.  Don’t blame others, circumstances or luck.  Take 100% responsibility for your life!

What’s one piece of advice you would give to someone just starting out in your field?  The advice I give to someone starting out in the field of coaching is to first hire a coach and go through the process of self awareness and personal transformation.  Your coaching will be more authentic and more powerful when you have been on the other side and have come to a place of clarity and consistency in your life.

If you could pick one person to spend an hour learning from (they could be anywhere in the world) who would you pick?  I would choose to spend an hour learning from Michael Neill.  He is a world renowned transformative coach, teacher and best-selling author.  I have read his books and have learned from him; however I have not yet met him.  He inspires me because he has touched millions of lives and helps people to transform themselves “from the inside out.”  You can check him out at:

What are the benefits of meeting clients over live video?  The benefits of meeting clients over live video are that you can coach them from anywhere in the world and they can be coached right in their own home.  It affords people the privacy and comfort of sitting in a familiar and safe space.  Clients often have less anxiety and are able to relax and be open more quickly with me when they are sitting in their living room.  I like video coaching because I can still see my client’s face and pay attention to non-verbal communication, and likewise, they can receive my non-verbals.  This is powerful.  We are still able to share a space together.

Expert Insights: Design Thinking With Marc O’Brien

One of the awesome aspects of building popexpert is the interaction our team has with experts on the site. We feel lucky to have the opportunity to work closely with so many talented and wonderful people who are teaching/coaching on popexpert and want to share some of the stuff we’ve learned about them. So we’re going to post weekly interviews with some seriously inspiring and interesting experts – check out our first one with Marc O’Brien below!

Name: Marc O’Brien

Expertise: Creative facilitation, thinking wrong, design strategy, and building confidence within hell-bent individuals.

Marc Obrien Expert Insights

What inspires you to teach/coach people? I believe that everyone is creative if they dig deep within themselves and find that spark, that energy that allows them to see the world in a wider context, with more of a “growth mindset,” and to use this to express themselves.

I get excited when I see people’s eyes light up when they step back and see something they created themselves, in very little time and with very few resources. They realize that they do in fact have that creative spark in them, they just need a little push.

Who was one of your most influential mentors and what’s one of the most important lessons you learned from them? I’ve known and worked closely with John Bielenberg, founder of Project M, for the last 5 years. He’s a huge proponent of “thinking wrong” in the creative process, encouraging people to break out of their biases and orthadoxes to generate a lot of unique solutions to a problem.

He taught me that the world around us was invented and, because of this, that we can invent new things—to not accept the status-quo, or how things have been from the past. He taught me to challenge existing systems, or better yet, invent new systems that will make the old system obsolete and will create a more positive future.

Working with and learning from him has opened my eyes on how I see and accept the world around me. Thinking wrong has not only changed my professional/creative life, but my personal life as well.

What’s one piece of advice you would give to someone just starting out in your field? Just start. Don’t worry about the end goal. It’s ok if you don’t have all the details figured out. Have a vision and take those small steps towards that end goal… knowing that most likely, your path getting there will not be a straight one—and that’s ok. Stay focused, pay attention to what you learn while on that path, and consider how everything connects.

If you could pick one person to spend an hour learning from (they could be anywhere in the world) who would you pick? Elon Musk. Not because I want to learn how to make millions (I don’t care about that.) I would love to chat with him about how he views the world around him, the types of questions he asks himself, and learn ways I can incorporate his creative problem solving to my own.

What are the benefits of meeting clients over live video? Your reach is beyond your physical boundaries. You have the ability to talk to, interact, and collaborate with more people outside of your city limits.

Plus, you can show up in your underwear at your desk and the people on the other end of that video feed won’t even know 😉

Press: WIRED magazine on meditation in the workplace


The popexpert team was featured in the most recent print issue of Wired magazine in an article focused on how meditation is being used as a way to increase productivity, reduced stress and improve team connections in the workplace.  Also featured is Kenneth Folk, one of our top teachers on popexpert.  The photo was taken on the roof of our SF office during a team meditation session with Kenneth. Check out the article here:


experts: Loic Le Meur on the benefits of meditation


Loic Le Meur is a busy guy to say the least. His conference, LeWeb, is just days away, so this is undoubtedly an incredibly chaotic and exciting time. We thought his recent post, Why I’m Learning Meditation, was a timely and refreshingly candid perspective on the importance of being able to unplug and mentally reset.

Could there be a bit of a meditation movement underway? We are seeing an incredible, and honestly somewhat unexpected, response to our meditation category on popexpert – in fact, it’s our most popular right now! We’re excited to see people seeking ways to balance their lives and quiet their minds by learning from experts like Kenneth Folk.

Check out Loic’s article to learn how meditation can improve your life too:

@loic @ingridsan

Experts: My First Session With popexpert

Nancy Pina on

They always say to “eat your own dog food.”  At popexpert, we have been doing this for quite a while by having team members join us through our own video technology when they are out of the office.  We’ve found it to be a great way to test and refine the software and better understand how we can make the experience as smooth as possible.

It wasn’t until today though that I had the opportunity to do my first live session with one of our experts.  I choose Nancy Pina because of her experience working as a relationship coach for over 20 years and the unique perspective I thought she might be able to offer on effective techniques for developing lasting, loving relationships.  In Nancy, I found a talented, intuitive coach who is able to quickly get to the heart of what makes people tick.  She offered valuable tips for how to build trust and vulnerability at the right time and shared an important reminder that many of us who go after building great careers tend to under recognize:

“A lot of times we put effort into learning how to be best prepared for our education, our work, and we think relationships will just happen.  The more you’re prepared for building strong relationships like you prepare in every other area of life, the more you’ll attract and be able to see that person when you meet them.” — Nancy Pina

When I first set out to create popexpert, I wanted to make it as easy as booking a meeting in your calendar to learn something new from a talented expert.  I believed that the experience I had learning and growing while on sabbatical was something that should be accessible to all of us, even with a hardworking and busy lifestyle.  I had no idea though just how powerful this concept would be.

The experience of finding a great expert in a topic I wanted to explore, booking time with them and then just meeting for a live video session over the course of an hour was incredible.  It made me feel like I have an ally by my side for whatever I want to learn in life and that the opportunity to constantly learn and grow is endless.

Most importantly, it made me even more excited for what we are building with popexpert.  I can’t wait for all of you to have your first session and experience the same ah-ha moment.  And, when you do, please tell your friends!

~ Ingrid Sanders cofounder & ceo, popexpert